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Shipping & Returns

BRANDON wants you to be completely satisfied with the products you have purchased and will refund any faulty articles. Please note we are unable to accept used or worn articles in return (except in the event of manufacturing or material defects). The delivery charge will be refunded in the event of incorrect, damaged or faulty goods.

 

To return or exchange a product (excluding goods made to your specification) you may do so within 60 days of the date of arrival. The product you wish to return must be in saleable condition in its original, undamaged packaging, and we will consider the overall condition of the product being returned when making a refund.

Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. You must return the product to us and you will be responsible for all delivery costs.

 

If you have a faulty item, please contact Customer Service with your order details and advise the reason for returning the product. We will send you a return form, which should always be enclosed with the goods you are returning. Goods without a return note will not be processed.

 

We aim to ship all orders that are placed before 11:00 am the same day. (Monday-Friday).
Shipping costs are automatically added to your order when you enter the completion process for your purchase.
PRICING DOES NOT INCLUDE ANY ADDITIONAL IMPORT DUTIES OR TAXES APPLICABLE IN COUNTRIES OUTSIDE THE EU.